Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

Online Access to Records and Subject Access Request (SAR) From the 25 May 2018 the General Data Protection Regulations (GDPR) comes into force and this changes patients rights around access ... [continue] Access to Medical Records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager in writing by using ... [continue] Complaints and compliments

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a new piece of legislation that will supersede the Data Protection Act.  It will not only apply to the UK and EU; it ... [continue] General Data Protection Regulation (GDPR)

How to register

Patients have to be registered with a named GP, and you will be registered with the GP who is taking on at the time of registration.  We like patients to ... [continue] How to register

Medical prescription exemption

If you have one of the following medical conditions you may be entitled to prescription charge exemption.  Please ask at Reception for a Form FP92A. A permanent fistula Epilepsy for ... [continue] Medical prescription exemption

Named GP

The NHS has asked us to make sure that all of our Patients have a “Named Accountable GP”.  Your “Named GP” will ensure that we work with other Health and ... [continue] Named GP

Patient Confidentiality

We are committed to maintaining patient confidentiality and protecting the information we hold about you.  We adhere to the General Data Protection Regulation (GDPR), the NHS Code of Confidentiality and ... [continue] Patient Confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. You can also check you live within our practice boundary by clicking on the link below. ... [continue] Practice boundary

Updating your details

If you change name, address or telephone number, please let our Receptionists know by calling or writing to us. If you move outside the Practice area you will need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014